Mocha the Brand
Effective date: 27/02/2025
Mocha the Brand is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website, shop with us or interact with us on social media.
Mocha the Brand is a registered business in Australia, operating under ABN nº 94436706374. For inquiries or further information, please contact us at info@mocha-thebrand.com.
1. Information we collect
When you visit our website or make a purchase, we may collect the following information:
- Personal Information: Name, email address, phone number, billing and shipping address.
- Payment Information: We do not store your credit card details. Payments are processed securely through third party payment providers.
- Order Details: Products purchased, order history and any returns or exchanges.
- Account Information: If you create an account, we collect your login credentials and preferences.
- Marketing Preferences: Your choices regarding emails, newsletters and promotional materials.
- Technical Data: IP address, browser type, operating system and website usage analytics.
2. How we use your information
We use your information for the following purposes:
- To process and fulfill orders, including shipping and returns.
- To provide customer support and respond to inquiries.
- To send marketing emails, promotions and updates (you may opt-out at any time).
- To improve our website, services and customer experience.
- To comply with legal obligations and prevent fraud.
3. Sharing your information
We do not sell your personal information. However, we may share it with:
- Legal Authorities: If required by law or to protect our rights.
- Business Transfers: In case of a merger, sale or acquisition of our business.
4. Cookies and tracking technologies
We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content. You can adjust your browser settings to disable cookies, but this may affect website functionality.
5. Data security
We implement security measures to protect your personal information. However, no online transmission is 100% secure. By using our website, you acknowledge the inherent risks of online transactions.
6. Your rights and choices
Depending on your location, you may have the right to:
- Access, correct or delete your personal information.
- Opt out of marketing communications.
- Restrict or object to certain data processing activities.
To exercise your rights, contact us at info@mocha-thebrand.com.
7. Third party links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
8. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.
9. Contact Us
For any questions regarding this Privacy Policy, please contact us at: Mocha the Brand
Email: info@mocha-thebrand.com
Website: http://www.mocha-thebrand.com